Meet the Team - Dallas, Plano & Fort Worth, TX

Learn More About Who We Are

Each member of our team is ready to help fulfill your needs. Here are a few of the Platinum Painting professionals:

The IdeaGuys

Karl Pickens, CEO/Owner

Karl is a born and bred Texan who has excelled in the customer service industry for over 20 years. He resides in Keller with his lovely wife Marjorie and their 2 beautiful daughters. Karl’s passion for excellent service, his focus on providing his customers with the best product possible, and his attention to detail makes him perfect to lead the Platinum Painting team.

Jorge Holguin, Chief of Operations

Jorge began with Platinum Painting as the Project Coordinator, and after a well-deserved promotion, now serves as our Chief of Operations. His commitment to providing our customers with the highest quality of service and his support for every member of the Platinum Painting team makes him a vital asset to the success and performance of the company. Jorge strives to hold everything together to help the operations of Platinum Painting run smoothly. very detail-oriented and ensures the high standards of Platinum Painting are always delivered to our customers. He looks forward to helping you meet your dreams during your home renovation.

Ben Rosenthal, Director of Sales

Ben has resided in north Texas for over ten years. He has extensive experience with home furnishing and painting and uses this skill to help customers improve their home. When Ben was asked what he likes the best about serving customers, he answered, “I am very proud to work for Platinum Painting, as this truly is a company that strives to exceed our customers’ expectations. At the end of the day, I know that we have made people happy, and that is what it is all about.” Outside of his work, Ben enjoys traveling with his family and cheering for his children at their sporting events.

Angel Villegas, Area Manager

Angel was born and raised in Fort Worth. His background in residential construction and renovation, combined with his commitment to customer satisfaction, positions him as a dedicated professional in his field. Angel’s goal of realizing each customer's vision underscores his attention to detail and commitment to quality in every project. Outside of work, he values family and friendships. Angel also enjoys watching sports and going to the gym.

Cash Valadez, Area Manager

Cash is originally from Chicago but has been a DFW area resident for over 25 years. He brings a rich blend of experience and interests to the table. With a background in sales honed over many years, he values professionalism in client interactions, making him a strong asset for the team. Beyond work, Cash enjoys traveling, listening to podcasts, lifting weights, watching boxing, and Formula 1.

Cristian Barraza, Area Manager

Cristian has served 5+ years in the painting industry. Additionally, he brings added knowledge from his previous working experience with Sherwin-Williams paint store. Cristian strives to achieve the highest quality for our customers from start to finish. He takes pride in working with our customers to help their project run smoothly. Cristian is also a professional and accomplished musician.

Daniel Ugarte, Area Manager

Daniel is a lifelong resident of Fort Worth.  Prior to working with Platinum Painting and Gutters, he worked for his family’s HVAC company.  He had various responsibilities, including customer service.  He enjoys playing and watching all sports, especially the San Antonio Spurs.  Above all, he loves spending time with his family and his two nieces.

Fernando Valadez, Area Manager

Fernando is a Chicago native that moved to Fort Worth when he was 14 years old. Prior to working with Platinum Painting, Fernando worked in the insurance industry for 6 years. His goal is to provide each customer with an informative and professional experience. He enjoys spending time with his family, friends, dog, and in the gym.

Ivan Gonzales, Area Manager

Ivan has worked in the customer service industry for over 10 years. He also has hands-on experience in the painting profession, which gives him an eye for fine detail. He ensures the customer fully understands everything during the process of making their vision a reality. His mantra is professionalism and customer satisfaction is key. When Ivan is not working, he spends time with his wife, dogs, or fishing at the lake.

Miguel Armenta, Area Manager

Miguel was born and raised in the Dallas-Fort Worth area. He has 10+ years in customer service. Prior to joining Platinum Painting and Gutters, Miguel worked in the banking and construction industry. During his time in the construction industry, he was honored to be a part of the construction of the Dickies Arena in Fort Worth. Outside of work Miguel loves spending time with his nieces and playing golf.

Miguel Holguin, Area Manager

Miguel has mastered the art of adding a warm personal touch to all his clients interactions. With more than 30 years of experience in the sales industry, Miguel has a wide range of experience in residential home remodeling, customer service, and painting. He prides himself on making sure every job is done with the utmost quality and excels at exceeding client expectations. Outside of work, Miguel enjoys spending time with family and watching his favorite sports teams.

Rene Huerta, Area Manager

Rene has been a north Texas resident for 20+ years. He comes with a couple years in construction and many years of customer service experience. The value of a customer is Rene’s priority and he believes in going the extra mile. He looks forward building a strong foundation with his customer to achieve a great working relationship. Away from work, Rene enjoys the outdoors and loves spending all his extra time teaching his children the fundamentals of the beautiful sport of soccer.

Vince Concepcion, Area Manager

Vince has been a resident of Texas for over 20 years. He brings with him over 30 years of customer service and contracting work experience. He does his best to have a happy customer and is willing to go that extra mile. When Vince is not at work, he loves spending time with his lovely wife.

Customer Care Department

Marjorie Pickens, Founder

Marjorie was born in California and moved to Texas with her family at 18-years-old. She worked full time to put herself through school and became a proud graduate from the University of North Texas with a major in Business Marketing. She has over 15 years experience in customer service and 10 years in sales. Marjorie met Karl at work and they made up a ‘story’ that they were dating to get him to move. Well, the ‘story’ became a reality shortly afterward, and the rest is history. They have 2 beautiful young girls, and between working and being mommy, Marjorie loves traveling, being a volunteer at her girls' school, and spending time with friends and family.

Pamela Rosenthal, Customer Care Manager

Pamela works as a Customer Care & Office Manager for Platinum Painting. She strives to insure that your first point of contact with the company is a great one, and most importantly, sets the foundation to a wonderful relationship. What she loves most about Platinum Painting is the family-like atmosphere, which in her opinion is hard to find in a company. Outside of work, Pamela enjoys traveling and spending time with her husband and three children

Jessica Earnheart, Customer Care Specialist

Jessica was born in Rapid City, South Dakota and moved to Texas when she was 3-years-old. She currently resides in Haslet with her husband, 3 daughters and 2 fur babies. Jessica has been in customer service for 13 years and with Platinum Painting since February of 2015. She enjoys traveling when she can and cheering on her girls at dance competitions.

Angie Chapa, Customer Care Specialist

Angie was born in Grand Prairie, Texas and now lives in Fort Worth with her husband and their 3 children. She has over 5 years of experience in customer service. Angie is happy to assist customers with the best of her knowledge and ability. She enjoys spending time with family and traveling.

Melissa Holguin, Administrative Coordinator

Born and raised in the DFW Metroplex, Melissa has nearly two decades of experience working in human resources. She also has an extensive administrative background in a multitude of industries including manufacturing, city government, and recruiting. Melissa holds a bachelor’s degree in administration from Texas Wesleyan University. Outside the office, you’ll find Melissa spending time with family and friends and entertaining her two energetic pups.