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Platinum Painting Customer Satisfaction Survey

Since 2008 when we first started, we have believed that our company is only as good as our last project. As a result, nothing is more important to us than our customers’ feedback. It’s how we continue to get better! Please take a few minutes to complete the short survey below and share the experience of your recent project with Platinum Painting of Fort Worth. We constantly want to elevate our customer service and work quality to even higher levels, and your comments are absolutely priceless in helping us reach this goal.

  • When you first contacted Platinum Painting, did you find the response courteous and timely?
  • Was the level of follow-up prompt and appropriate?
  • Should there be more follow-ups after the estimate?
  • Did you find the estimator courteous?
  • Do you feel that the estimator listened to your needs/requests and acted upon them?
  • Was the estimator timely in keeping appointments?
  • Were the painters courteous and timely?
  • Were the painters neat while in your home?
  • Do you feel the painters paid adequate attention to detail?
  • Was proper clean-up done upon completion?
  • Are you pleased with the final results?
  • Was the job completed to your satisfaction?
  • Did we meet your expectations?
  • Will you use Platinum Painting in the future?
  • Will you recommend Platinum Painting to your family and friends?
  • Can we use you for a reference?

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